Term of Sale
ARTICLE 1: SCOPE OF APPLICATION
These general terms and conditions of sale apply to all transactions concluded through the website https://we-love-panda.com/
ARTICLE 2: ORDERS
Automatic registration systems are considered as proof of the nature and content of the order. WeLovePanda® confirms the acceptance of his order to the customer at the e-mail address he has provided. The sale will be concluded as from the validation by WeLovePanda® of the payment of the order, i.e., the date of validation of the payment for orders paid online by credit card or the date of receipt of payment by cheque. WeLovePanda® reserves the right to refuse or cancel any order from a customer with whom there is a dispute regarding payment for a previous order.
ARTICLE 3: AVAILABILITY OF THE ARTICLES
As long as our offers and their prices are visible on the site, they are valid. The availability indicated at the time of consultation of the site by the customer remains dependent on the state of stock at WeLovePanda® and of course at suppliers.
To create our showcase and our sales catalogue, we work with databases, enriched according to the information provided by our suppliers. This database contains more than a hundred items, all of which are not stored in our reserves and our offer is then conditioned on the availability of items from suppliers.
Only the definitive rupture of an item with our suppliers results in its deletion from our sales offer. In other cases, a new order within a certain period of time remains possible.
When there is an unavailability on an ordered product, the customer is informed by email or on the invoice of the shipped products in the case of an order of several items.
Order delivery deadline: when the order is placed and on the order acknowledgement, a delivery time is communicated to the customers. It is calculated by adding the availability time of the longest product to the delivery time of the mode of transport selected by the customer. From the placing of the order, to its dispatch, the customer has the possibility to cancel his order.
Pre-order items: articles to be published are available on the website https://we-love-panda.com/ in Pre-order. This reservation is made with the indication of a release date announced by the publisher at the time of the opening of the reservation phase. This release date may be changed at any time by the publisher, who is solely responsible for the marketing of his product. In all cases, WeLovePanda® makes every effort, from the date of final sale, to ship the items to customers who have booked, up to the amount of stock provided by the publisher for the day of release.
ARTICLE 4: PRICE
The prices indicated in dollars are deemed to be net, excluding shipping costs. This price includes the price of the products, handling, packaging and storage costs. They are subject to change at any time without notice, knowing that the items will be invoiced on the basis in effect at the time the order is placed. All orders are invoiced in euros and payable in euros. Any customs duties or local taxes remain the responsibility of the recipient.
ARTICLE 5: PORT FEES
The shipping costs include a contribution to the costs of preparation, packaging and postage. Remember to group all your items on a single order. We will not be able to group two separate orders and shipping costs will be charged for each of them.
ARTICLE 6: PAYMENT
You have several means of payment offering maximum security guarantees. You can pay:
- By credit card or private card (Visa, Eurocard/Mastercard) or directly on the site, in the payment form proposed during the ordering process (secure entry by SSL encryption), by entering the type of card, the number of your card without space between the numbers, the control number (located on the back of your card) as well as the validity date.
- By Paypal Payment
You have different payment methods and you can even benefit from credit card payment facilities.
Payment is made on the secure bank servers of our partners. This means that no banking information about you is transmitted via the website https://unholyskull.com/
Payment by credit card is therefore perfectly secure; your order will be recorded and validated as soon as the payment is accepted by the bank.
ARTICLE 7: DELIVERY
We deliver to your home or at a relay point. The delivery time includes the time of preparation of the package plus the delivery time. WelovePanda® delivers worldwide. The buyer is informed by email of the different stages of the follow-up of his order: the preparation and delivery stages.
The delivery time includes the preparation time and delivery by our carrier. The announced delivery time of 10 to 20 days is valid as soon as the buyer receives the email of the delivery of the order. The delivery time of (announced by the carrier) does not commit WeLovePanda® to a longer delivery time.
ARTICLE 8: WARRANTY - RETURNS - REFUNDS - RETRACTATION
The items provided by https://we-love-panda.com/ are new and guaranteed against any defect. They are identical to those of traditional retail and come from all the publishers and suppliers listed.
If an item is defective or non-compliant, the buyer has 15 working days from receipt of the items to request an exchange or refund. If the fifteen (15) day period normally expires on a Saturday, Sunday or statutory or non-working day, it is extended until the next business day.
The customer must return the new or unconsumed items in their entirety and in their original, intact packaging, accompanied by all possible accessories, instructions for use and documentation (in their original cellophane packaging imperatively and with the corresponding invoice). In such a situation, the buyer must send proof of the defect(s) to firstname.lastname@example.org (description and photos attached).
In the event of exercise of the right of withdrawal, WeLovePanda® is required to refund the sums paid by the customer, free of charge, with the exception of return shipping costs. The refund is due within a maximum of 14 working days from the date of receipt of the returned package(s).
The return shipping costs are then at your expense.
In the event of a refund, we guarantee that it will be made within 14 days of the date of receipt of the returned package. No cash on delivery will be accepted for any reason whatsoever.
ARTICLE 9: TRANSFER OF PROPERTY - TRANSFER OF RISKS
The transfer of ownership of the products to the purchaser will only be carried out after full payment of the price by the latter, regardless of the delivery date of the said products. On the other hand, the transfer of the risks of loss and deterioration of the products will only be carried out upon delivery and receipt of the said products by the purchaser.
ARTICLE 10: PROTECTION OF YOUR PERSONAL DATA
WeLovePanda® is the producer and owner of all or part of the databases making up this site. By accessing this site, the customer acknowledges that the data contained in it is legally protected, and in particular refrains from extracting, reusing, storing, reproducing, representing or preserving, directly or indirectly, on any type of medium, by any means and in any form whatsoever, all or part, qualitatively or quantitatively substantial, of the content of the databases contained in the site to which it accesses.
ARTICLE 11: LIABILITY
The descriptions of the products present in the https://we-love-panda.com/ databases have been entered according to the information provided by the publishers. WeLovePanda® is not responsible for the content of the works and cannot be held liable to the purchaser. WeLovePanda® cannot be held liable in the event of a case of force majeure (strike, flood, fire, etc.).
The products offered comply with Hong Kong law in force. We Love Panda® declines any responsibility if the delivered item does not comply with the legislation of the country of delivery (censorship, prohibition of a title or an author...). WeLovePanda® is not responsible for the content of sites to which hypertext links may refer from its own site.
ARTICLE 12: APPLICABLE LAW
All clauses contained in these general terms and conditions of sale, as well as all purchase and sale transactions referred to therein, shall be subject to the law of Hong Kong.
ARTICLE 13: ACCEPTANCE OF THE PURCHASER
These general terms and conditions of sale as well as the prices are expressly agreed and accepted by the purchaser, who declares and acknowledges that he is fully aware of them, and therefore waives the right to rely on any contradictory document and, in particular, his own general terms and conditions of purchase, the act of purchase involving acceptance of these general terms and conditions of sale.
The present conditions can be modified at any time without notice by We Love Panda - Updating of the general conditions of sale on January 1st, 2018.